Returns & Exchanges

At BRAT, we want you to be obsessed with your look, so we offer a 30-day window for returns and exchanges on all items in original condition. If your purchase doesn't match your energy, we'll help you swap it out or get your money back.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack the Goods

  Place your items in their original packaging with all tags attached, ensuring the products are unworn and unwashed.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Get Reimbursed

  Once our team inspects your return, we will process your refund to the original payment method or ship your new exchange items within 5 business days.